Many blink camera users have encountered an error message “Blink sync module already registered to a different account” or “Doorbell serial already registered to a different account”.
Are you also facing similar issue at your blink sync module? If so, this post is going to be a life-saver for you.
In this post we are going to talk about the various fixes that we have tried to fix our blink sync module. The methods disussed in this post has been tested and verified by our team.
Either of the mentioned solution would work for you to fix your already registered blink account.
Quick Solution: You might recieve blink sync module already registered to a different account message if you have got your blink camera from the third party vendor or bought second hand. To fix this error message, your first approach should be to contact your second hand seller or third party vendor. Ask them to delete the previous ownership of this device. Secondly, you can visit official blinkhome website and remove the previous ownership. The third option, that deffinteely works everytime we have tried is factory resetting your sync module.
Keep reading this post to fix your sync module error message.
Why my sync module is already registered to a different account?
If you receive “blink sync module already registered to a different account” message, while setting up your blink camera, don’t worry. This is a common issue with most second-hand or pre-used blink cameraa. Indeed the previous owner may forgot to delete their account before selling to you. That’s why you are receiving this error message.
Below are the possible reasons why your sync module is showing this error message.
You added the device to a different account or system in the past
Used or second-hand blink cameras are not the only reason why you’re getting this error message.
In many cases, users also log in to different accounts and forget. If you or your family have multiple Blink accounts, ensure their login details are not clashing with your device.
Maybe any of these accounts log in to your blink camera. Find the account and remove it from your blink sync module.
You were gifted the device
Did someone gifted you the Blink camera? If so, contact the owner. They may have forgotten to remove the account and gifted it to you.
Just connect with the owner of this device and ask them to delete the account from their smartphone.
You bought the item from 3rd party seller
It is not recommended to buy blink cameras from any 3rd party retailers. Pre-Owned or refurbished models mostly come with a registered account.
Many sellers forget to remove the account before they handover to the customer. So if you find the purchase is pre-registered or you have bought it through third party vendor, contact them ask to fix the porblem.
You bought this secondhand
Similar to the 3rd party purchase, secondhand models can also come with a registered account.
That’s why it is crucial to delete pre-ownership login before purchasing the model. You should remove the account by navigating the Blink app and re-add your login details.
Alternatively, you can also reach out to the previous owner of this blink device and request them to delete the account.
Account Migration
Account migration performs to transfer ownership details and blink data to another blink sync module.
It helps to save existing Blink information to a different Blink account.
But sometimes, the account synchronization faces errors due to various reasons and as a result, the blink camera remains registered to the previous account.
So, try to remind if you’ve done any account migration activity previously and fix that as soon as possible.
How to fix “Blink Sync Module already registered to a different account”?
Several fixes are available if your sync module is already registered to a different account. Firstly you should contact the previous owners, whether the device is used or secondhand. Secondly, remove the last account by visiting the official Blink app. Similarly, follow the other process like factory reset, new account set, etc.
So below are the steps to troubleshoot pre-registered account alerts in your blink sync module.
1: Contact the old owner
This is the very first step you should follow if the blink camera is secondhand.
Find the seller’s contact, phone number, or email and connect them. Ask them if they are able to delete the sync module from the device using their login credentials.
If the retailer is legit, they will give you the old owner account details to remove. So contact the previous owner or seller and follow their steps to troubleshoot the blink already registered error.
2: Remove Device From Previous Account
If you didn’t bough this blink camera from someone, then you should remove the device data from the previous account.
Remember, this step is only possible if the blink sync module is logged in to that registered account.
Account removal is permanent and cannot be recovered after it is erased.
Follow the steps below to remove your blink device from your previous account:
Step 1: Download and Open the official Blink app.
Step 2: Go to the system setting.
Step 3: Select the blink module which you are willing to delete.
Step 4: Click on “delete system” and confirm the pop-up.
Step 5: Return to the setting screen and make sure the account is deleted.
Once the blink system is removed, you can now add your new sync module to that device.
3: Reset the Blink Sync Module
Is your blink sync module still pops up “sync module already registered” alert?
Factory resetting can be the best solution to fix that. These steps mainly perform to drive your device to default factory mode.
Remember, resetting the blink module can erase all existing data from your device. You should also know not every blink camera includes a reset button like the blink model. Many blink cameras use a sync module to perform the factory reset.
Follow the steps below to factory reset your blink camera or blink sync module:
Step 1: Locate the reset button, which is available primarily near the USB port in the sync module.
Step 2: Press and hold the button for 30 seconds.
Step 3: Release the button when your blink device pops up a red LED light.
The device will go into reset mode, so wait until it finishes.
4: Set up Blink Sync Module with a New Account
After deleting the pre-registered account, it’s time to set up a new login. You should download the official Blink app on your mobile or laptop.
Additionally, follow the steps below.
- Open the Blink app on a phone or monitor.
- If you don’t have an account, tap on Create an account.
- Add your email address, create a new password, and complete the process.
- Go to the home screen
- Tap on the “+” icon right above the page.
- The app will promote scanning QR.
- The QR code is located behind the sync module.
- Scan it and tap on continue.
- Plug in your sync module and wait to turn the LED from blinking blue to solid green.
- Tap on Discover.
- Select your blink system and follow the further instructions.
- Once the sync module is added, tap Done to finish.
5: Contact blink support team
If you follow all troubleshooting steps but still Blink sync module shows “already registered” alert, you may need to contact the Blink support team.
The blink device may have software or hardware issues that can only be fixed by the expters. So contact the blink support team following their customer care link or Contact number – 1-833-392-5465.
How do I unregister or delete a Blink module from my account?
If you are reselling or gifting your blink camera or sync module, deleting the registered account is crucial.
Otherwise, the seller can not connect the device to their account. If you have trouble unregistering or deleting the blink module, don’t worry.
Remove the sync module.
If you are reselling or gifting a sync module to a buyer, below is the process to remove the syn module from your account.
- Open the Blink app.
- Scroll down and tap on the setting button.
- Click on “system”.
- Select your sync module.
- Tap on “delete sync module.”
- Confirm the process.
Delete blink system
- Open the Blink app.
- Click on the setting icon.
- Select your blink system.
- Tap on the delete system and then verify to complete.
Delete blink camera
Only some people want to remove the entire Blink system from their accounts. Some retailers may only delete the blink device that goes to the buyer. So below are the steps to remove the blink camera from a blink account.
- Open the blink app.
- Click on the setting icon.
- Select the camera you are willing to remove.
- Scroll down and tap on delete camera.
- Confirm it.
Always Buy Blink Cameras From Official Retailers
The Blink camera is a crucial security device in most American homes today. Still, some people find the device is over budget and go for reseller or secondhand.
But the fact is, several problems develop when you buy blink devices from unauthorized or 3rd party sellers. For example, pre-registered account issues, expired warranty, security thread, or misleading.
That’s why buying Blink devices is always recommended only by authorized stores or sellers. So that you can get a fresh blink device with a warranty, technical support, and brand-new compatibility with your login credentials.
You can search online and get the best deals for the camera. Alternatively, Visit the nearest Blink store or search on Amazon, best buy, target, and other authorized sellers.
Frequently Asked Question on Blink sync module already registered to a different account
Unfortunately, there is no way to recover your Blink account once deleted. However, you can avoid the removal by factory reset.
Blink does not allow running different blink accounts in a single Blink app. Users should connect to a single username, one password, and a phone number to an account.
Blink allows you to connect different sync modules and devices to one account. The number mostly varies between ten or more per account.
Before selling or gifting a Blink device, deleting all login devices or sync modules from the account is essential. After that, you can give the Blink device to a new owner.
Contact the support team if the blink account phone number is lost or unavailable. They will assist in updating the contact number to access your Blink account.
Conclusion
Above is the detailed guide about why the Blink sync module shows that it is already registered to a different account. So remember, 3rd party purchases, refurbished or second-hand blink devices mostly carry this problem.
The seller often needs to remember or intentionally remove the registered account. As a result, the new owner needs help to connect the device to their login ID.
If you experience the same problem, follow the steps like contacting the seller, removing the registered account, factory reset, etc. However, the problem may not happen if you purchase a blink camera from authorized stores.
So visit your nearest Blink store or authorized online sellers like Amazon, best buy, etc.
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